Shipping policy

Shipping Policy

Last Updated: Jan 18, 2026

Welcome to Mixyco Store.

We aim to deliver your order quickly and securely across Pakistan.

Order Processing

  • All orders are confirmed within 24 hours.
  • Orders are dispatched within 1–2 business days after confirmation.

Delivery Time

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Free Shipping is available on selected products and promotional offers.
  • Standard shipping charges (if applicable) will be shown at checkout before you complete your order.

Cash on Delivery (COD)

  • Cash on Delivery is available in most cities across Pakistan.
  • Please ensure someone is available to receive the parcel and make the payment at the time of delivery.

Courier Partners

We use trusted courier services such as TCS, Leopard, M&P, Call Courier, and other reliable logistics partners to ensure safe and timely delivery.

Order Tracking

After your order is dispatched, a tracking number will be shared via SMS, WhatsApp, or email (where available).

Delivery Delays

Although we always try to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or courier issues.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address and contact number. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Damaged or Missing Items

If you receive a damaged parcel or an item is missing, please contact us within 24 hours of receiving your order. Please provide clear photos or an unboxing video to help us resolve the issue quickly.

Contact Us

For any shipping-related questions or support, please contact our customer service team through our official WhatsApp, Facebook, Instagram, or email.

Thank you for shopping with Mixyco Store!